Shipping Policy
Delivery Information
Delivery Time Formula
Total Delivery Time = Handling Time + Transit Time
Handling Time
1–2 business days (Monday to Friday)
All products go through a production process before shipping, contributing to the handling time.
Order Cut-Off Time
Orders placed before 10:00 pm (GMT-05:00) Eastern Standard Time (New York) will begin processing the same business day. Orders placed after this time or on weekends/public holidays will be processed the next business day.
Shipping Methods, Costs, and Transit Times
We offer standard shipping through USPS in the United States which will take 3-7 business days in transit and the shipping charge will be 9.95 USD
Tracking Information
Once your order has been shipped, we will provide you with a tracking number via email.
Change of Address
If you need to update your shipping address, please contact us at customercare@sampledeals.com or call us at +1 917-331-0324 within 24 hours of placing your order. Please note that we cannot change the shipping address once your order is in transit.
Customer Support
We’re here to assist you! Reach out to us during the following hours:
- Operating Hours: Monday to Friday: 09:00 am to 05:00 pm EST (New York) (GMT-05:00)
Contact Us
Address: 2311 Prospect Ave, Bronx, NY 10458, United States
Phone: +1 917-331-0324
Email: For any questions or inquiries, email us at customercare@sampledeals.com. We strive to respond to emails within 24 hours during business days.
Notes
Delivery times may vary due to external factors such as public holidays, weather conditions, or courier delays.