FAQ
Frequently Asked Questions (FAQ)
Welcome to the Sample Deals FAQ page! Here, we've compiled answers to the most common questions our customers have. If you don't find what you're looking for, feel free to contact our customer service team.
How Do I Place an Order?
Placing an order is easy! Browse our selection of dresses, tops, shoes, and accessories. Once you’ve found your desired items, select the size and color (if applicable), and click the “Add to Cart” button. When you’re ready to checkout, click on the cart icon and follow the prompts to complete your purchase.
What Payment Methods Do You Accept?
We accept a variety of payment methods, including:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal
- Apple Pay
- Google Pay
- Link
All transactions are secure and encrypted to protect your information.
How Can I Track My Order?
Once your order has been shipped, you will receive an email with a tracking number and a link to the carrier’s website. You can use this information to monitor the progress of your delivery.
What Is Your Shipping Policy?
Standard Shipping: Typically takes 3-7 business days. All orders are processed within 1-2 business days. Please note that delivery times may vary based on your location and carrier schedules. For more details, please refer to our Shipping Policy.
What Is Your Return Policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of the purchase date, provided it meets the following criteria:
- Unworn, unwashed, and unused
- Original packaging with all tags attached
- Accompanied by a valid receipt or proof of purchase
For detailed information, please refer to our Return Policy.
Can I Exchange an Item?
Yes, we can exchange items that are defective or damaged upon arrival. To exchange an item, please contact our customer service team at customercare@sampledeals.com or call us at +1 (917) 331-0324. Our team will guide you through the exchange process to ensure you receive the correct item promptly. For non-defective items, please follow the standard return process and place a new order for the desired item once your return is approved.
What Should I Do If I Receive a Defective or Incorrect Item?
If you receive a defective or damaged item, or if the wrong item was sent to you, please contact us immediately at customercare@sampledeals.com or call +1 (917) 331-0324. Provide your order number and a description of the issue, and our team will work swiftly to resolve the problem by either sending a replacement, issuing a refund, or providing another suitable solution to ensure your satisfaction.
How Do I Subscribe to Your Newsletter?
Subscribing to our newsletter is easy! Scroll to the footer section of our website where you’ll find the newsletter signup form. Enter your email address and click the “Subscribe” button. As a subscriber, you’ll receive updates on new products, exclusive discounts, and special promotions directly to your inbox, ensuring you never miss out on the best deals from Sample Deals.
